SHIPPING POLICY
We aim to process and dispatch all orders as efficiently as possible.
Order Processing
- Orders within Italy are usually processed within 3–7 business days.
- International orders are typically processed within 7–12 business days.
- Pre-order items may require 2–4 weeks before shipment.
Please note that processing times may be slightly extended during holidays, product launches, or periods of high demand.
Customs & Import Fees
All orders are shipped from Italy.
Italian customers will not incur any import duties or customs charges.
For international orders, customs duties, taxes, and import fees may apply upon arrival in the destination country. These charges are determined by local customs authorities and are the sole responsibility of the customer.
International Shipping
Delivery times may vary depending on the destination and local customs procedures. While we strive to ensure timely delivery, we cannot be held responsible for delays caused by customs clearance or other circumstances beyond our control.
For any questions regarding your order, please contact our support team.